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Complaints Handling Procedure 2023-24 to 2025-26 - Part 4 Governance
The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic years 2023-24, 2024-25 and 2025-26 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints received.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 203KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic years 2023-24, 2024-25 and 2025-26 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 175KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Guidance
The Complaints Handling Procedure (CHP) Guidance for academic years 2023-24, 2024-25 and 2025-26 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 254KB
Policy
University Court Main Agenda Headings 2026-03-23
Summary meeting agenda for University Court, the University's governing body.
University governance
> University Court meetings
Last reviewed 18 March 2026
PDF 76KB
Information
Approved Academic Board Minutes 2025-11-21
Approved minutes of Academic Board, the University's academic governing body.
University governance
> Academic Board meetings
Last reviewed 13 March 2026
PDF 172KB
Information
Unapproved Academic Board Minutes 2026-03-06
Unapproved minutes of Academic Board, the University's academic governing body.
University governance
> Academic Board meetings
Last reviewed 13 March 2026
PDF 176KB
Information
Library Approach - AI Tools and Library Databases
This document outlines the Library's aim to support the University community by ensuring access to information and promoting its responsible use and to follow the University approach to AI.
Library and heritage collections
> Library resources
Last reviewed 12 March 2026
PDF 202KB
Information
Court Handbook 2025/26 Part 1 - The University, Court Membership & Committees
This handbook will provide reference material and background information on University Court and other governance arrangements of the University.
University governance
> University Court
Last reviewed 10 March 2026
PDF 2MB
Information
Student accommodation tenancy agreement
This document outlines the terms and conditions of a student tenancy agreement for living in the University's student accommodation
Student lifecycle and journey
> Accommodation
Last reviewed 12 March 2026
PDF 221KB
Policy
Treasury Management Policy and Procedure
The University's Treasury Management Policy and Procedure states the objectives for treasury management activities and the processes to be used to manage activities to achieve these objectives.
Financial
> Financial control and regulation
Last reviewed 5 March 2026
PDF 210KB
Policy