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Complaints Handling Procedure 2021-22 and 2022-23 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic years 2021-22 and 2022-23 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Complaints Handling Procedure 2020-21 - Part 4 Governance
The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic year 2020-21 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.
Complaints Handling Procedure 2021-22 and 2022-23 - Part 3 Process
The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2021-22 and 2022-23 details the process for managing a complaint.
Complaints Handling Procedure 2020-21 - Guidance
The Complaints Handling Procedure (CHP) Guidance for academic year 2020-21 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.
Complaints Handling Procedure 2020-21 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic year 2020-21 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Complaints Handling Procedure 2020-21 - Part 3 Process
The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic year 2020-21 details the process for managing a complaint.
Coursework Extensions Policy 2016-17
The Course Extension Policy provides a framework to module leaders, to ensure consistent application of coursework extensions is applied across the University for academic year 2016-17.
Coursework Extensions Policy 2017-18
Coursework Extensions Policy 2017-18
Complaints Handling Procedure 2020-21 - Part 2 When to Use
The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic year 2020-21 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.
Coursework Extension Form RE1 2019-20
The form to request an extension to an assessed coursework deadline for academic year 2019-20.
Coursework Extension Form RE1 2020-21
The form to request an extension to an assessed coursework deadline for academic year 2020-21.
Coursework Extensions Policy 2020-21
The Course Extension Policy provides a framework to module leaders, to ensure consistent application of coursework extensions is applied across the University for academic year 2020-21.
Complaints Handling Procedure 2019-20
The Complaints Handling Procedure (CHP) for academic year 2019-20 reflects the University’s commitment to valuing complaints. Our aim is to resolve issues of dissatisfaction as close to the initial point of contact as possible.
University Emergency Regulations - Covid-19 Pandemic 2019-20 v1.1
This policy document details the University's response to managing the impact of Covid-19 and its associated restrictions on learning, teaching and assessment practices to inform Programme Assessment Board Decisions for the academic year 2019-20.
University Emergency Regulations - Covid-19 Pandemic 2019-20 v1.2
This policy document details the University's response to managing the impact of Covid-19 and its associated restrictions on learning, teaching and assessment practices to inform Programme Assessment Board Decisions for the academic year 2019-20.
Student Conduct Regulations 2019-20
The Student Conduct Regulations for academic year 2019-20 set and maintain acceptable standards of behaviour within the University community and ensure all matters relating to the conduct of students are dealt with fairly and consistently.
University Emergency Regulations - Covid-19 Pandemic 2019-20 v1.3
This policy document details the University's response to managing the impact of Covid-19 and its associated restrictions on learning, teaching and assessment practices to inform Programme Assessment Board Decisions for the academic year 2019-20.
University Emergency Regulations - Covid-19 Pandemic 2020-21 v2.1
This policy document details the University's response to managing the impact of Covid-19 and its associated restrictions on learning, teaching and assessment practices to inform Programme Assessment Board Decisions for the academic year 2020-21.
University Emergency Regulations - Covid-19 Pandemic 2020-21 v2.2
This policy document details the University's response to managing the impact of Covid-19 and its associated restrictions on learning, teaching and assessment practices to inform Programme Assessment Board Decisions for the academic year 2020-21.
Dual Career Athlete and Coach Policy 2020-21
The Dual Career Athlete and Coach Policy for the academic year 2020-21 details the University's commitment to supporting its student athlete and coach population.