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Complaints Handling Procedure 2020-21 - Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic year 2020-21 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 294KB
Policy

Complaints Handling Procedure 2020-21 - Part 3 Process

The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic year 2020-21 details the process for managing a complaint.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 435KB
Policy

Complaints Handling Procedure 2020-21 - Part 4 Governance

The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic year 2020-21 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 216KB
Policy

Complaints Handling Procedure 2020-21 - Unacceptable Actions Policy

The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic year 2020-21 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 136KB
Policy

Coursework Extensions Policy 2016-17

The Course Extension Policy provides a framework to module leaders, to ensure consistent application of coursework extensions is applied across the University for academic year 2016-17.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 62KB
Policy

Coursework Extensions Policy 2017-18

Coursework Extensions Policy 2017-18

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 65KB
Policy

Concordat Action Plan 2023-2026

The Concordat to Support the Career Development of Researchers Action Plan 2023-26 sets out the expectations and responsibilities of researchers, their managers, employers and funders.

Research, innovation and enterprise > Research
PDF 143KB
Plan

Review of Concordat Action Plan 2014-2016

Review of progress against Concordat Action Plan 2014-2016.

Research, innovation and enterprise > Research
PDF 376KB
Plan

Review of Concordat Action Plan 2019-2020

Review of progress against Concordat Action Plan 2019-2020.

Research, innovation and enterprise > Research
PDF 626KB
Plan

Concordat Action Plan 2021-2022

The Concordat to Support the Career Development of Researchers Action Plan 2021-22 sets out the expectations and responsibilities of researchers, their managers, employers and funders.

Research, innovation and enterprise > Research
PDF 289KB
Plan