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Emergency Regulations Policy May 26 V1.2

The emergency regulations policy to support processes to mitigate disruption and disadvantage to students due to EIS-ULA industrial action.

Academic policies > Academic regulations - current year

Last reviewed 13 May 2026

PDF 121KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26 - Part 1 Introduction and Overview

The University’s Complaints Handling Procedure (CHP) - Part 1 Introduction and Overview for the academic years 2023-24, 2024-25 and 2025-26 reflects our commitment to valuing complaints. It seeks to resolve dissatisfaction as close as possible to the point of service delivery.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 235KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26- Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2023-24, 2024-25 and 2025-26 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 269KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26 - Part 3 Process

The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2023-24, 2024-25 and 2025-26 details the process for managing a complaint.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 331KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26 - Part 4 Governance

The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic years 2023-24, 2024-25 and 2025-26 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints received.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 203KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26 - Unacceptable Actions Policy

The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic years 2023-24, 2024-25 and 2025-26 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 175KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26 - Guidance

The Complaints Handling Procedure (CHP) Guidance for academic years 2023-24, 2024-25 and 2025-26 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 254KB

Policy

Quality Framework - Section 1 Curriculum Management

The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 1 Curriculum Management.

Academic policies > Quality framework

Last reviewed 4 November 2025

PDF 436KB

Policy

Academic Regulations 2025-26 - Section F Regulations for Occupational Therapy, Physiotherapy, and Social Work Programmes

These regulations provide programme-specific regulations for Health and Care Professions Council (HCPC) pre-registration approved programmes of study in Occupational Therapy and Physiotherapy and Scottish Social Services Council (SSSC) approved programme(s) in social work for academic year 2025-26.

Academic policies > Academic regulations - current year

Last reviewed 28 October 2025

PDF 187KB

Policy