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Complaints Handling Procedure 2023-24 to 2025-26 - Guidance

The Complaints Handling Procedure (CHP) Guidance for academic years 2023-24, 2024-25 and 2025-26 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.

Academic policies > Academic regulations - current year

Last reviewed 8 July 2025

PDF 253KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26- Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2023-24, 2024-25 and 2025-26 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - current year

Last reviewed 8 July 2025

PDF 466KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26 - Part 3 Process

The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2023-24, 2024-25 and 2025-26 details the process for managing a complaint.

Academic policies > Academic regulations - current year

Last reviewed 8 July 2025

PDF 951KB

Policy

Student accommodation - student misconduct and schedule of charges

This document outlines the fines and charges students will receive for any misconduct or damage that occurs during the course of their tenancy in the University's student accommodation.

Student lifecycle and journey > Accommodation

Last reviewed 31 August 2025

PDF 99KB

Policy

Student accommodation tenancy agreement

This document outlines the terms and conditions of a student tenancy agreement for living in the University's student accommodation

Student lifecycle and journey > Accommodation

Last reviewed 31 August 2025

PDF 337KB

Policy

Academic Regulations 2025-26 - Section B Undergraduate Regulations

The Academic Regulations Section B Undergraduate Regulations, provide specific regulations which apply to all SCQF level 7, 8, 9 and 10 modules approved by the University for the academic year 2025-26.

Academic policies > Academic regulations - current year

Last reviewed 22 September 2025

PDF 195KB

Policy

Academic Regulations 2025-26 - Fit to Sit

The Fit to Sit Regulations apply to all registered students of the University whose ability to complete an assessment of any type on the due date has been adversely affected by extenuating circumstances for the academic year 2025-26

Academic policies > Academic regulations - current year

Last reviewed 22 September 2025

PDF 255KB

Policy

Academic Regulations 2025-26 - Section C Taught Masters Regulations

The Academic Regulations Section C Taught Master's Regulations, provide specific regulations which apply to all SCQF level 11 modules approved by the University for the academic year 2025-26.

Academic policies > Academic regulations - current year

Last reviewed 22 September 2025

PDF 198KB

Policy