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Quality Framework - Section 0 Introduction
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 0 Introduction.
Academic policies
> Quality framework
PDF 191KB
Policy
Quality Framework - Section 0b Appointing external academic peers
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 0b Appointing external academic peers.
Academic policies
> Quality framework
Last reviewed 27 March 2025
PDF 176KB
Policy
Quality Framework - Section 2 Internal monitoring and review
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 2 Internal monitoring and review.
Academic policies
> Quality framework
PDF 175KB
Policy
Quality Framework - Section 2a Annual monitoring
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 2a Annual monitoring.
Academic policies
> Quality framework
Last reviewed 27 March 2025
PDF 300KB
Policy
Quality Framework - Section 2b Institution-Led Review of Taught Programmes (ILR)
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 2b Institution-Led Review of Taught Programmes.
Academic policies
> Quality framework
Last reviewed 31 August 2025
PDF 272KB
Policy
Quality Framework - Section 0a School responsibilities
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 0a School responsibilities.
Academic policies
> Quality framework
PDF 196KB
Policy
Quality Framework - Section 1 Curriculum Management
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 1 Curriculum Management.
Academic policies
> Quality framework
Last reviewed 4 November 2025
PDF 436KB
Policy
Quality Framework - Section 2c Curriculum Enhancement Framework (Enhance)
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 2c Curriculum Enhancement Framework (Enhance)
Academic policies
> Quality framework
PDF 167KB
Policy
Quality Framework - Section 5 Flexibly managed programmes
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 5 Flexibly managed programmes.
Academic policies
> Quality framework
PDF 16B
Policy
Quality Framework - Section 7 Recognition of prior learning
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 7 Recognition of prior learning.
Academic policies
> Quality framework
Last reviewed 27 March 2025
PDF 313KB
Policy
Quality Framework supporting document - Template of Module Leader's Evaluative Report
Template for completion by Module Leaders following each delivery of a module. Relates to Quality Framework - Section 2 Internal monitoring and review.
Academic policies
> Quality framework
Last reviewed 31 August 2025
PDF 426KB
Policy
Quality Framework supporting document - Template of Programme Leader's Annual Report
Template for completion by Programme Leaders each year to record the deliberative steps taken to enhance the programme. Relates to Quality Framework - Section 2 Internal monitoring and review.
Academic policies
> Quality framework
Last reviewed 31 August 2025
PDF 784KB
Policy
Quality Framework - Section 9 Thematic review
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 9 Thematic review
Academic policies
> Quality framework
PDF 219KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Part 1 Introduction and Overview
The University’s Complaints Handling Procedure (CHP) - Part 1 Introduction and Overview for the academic years 2023-24, 2024-25 and 2025-26 reflects our commitment to valuing complaints. It seeks to resolve dissatisfaction as close as possible to the point of service delivery.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 235KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Part 4 Governance
The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic years 2023-24, 2024-25 and 2025-26 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints received.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 203KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic years 2023-24, 2024-25 and 2025-26 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 175KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Part 3 Process
The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2023-24, 2024-25 and 2025-26 details the process for managing a complaint.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 331KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Guidance
The Complaints Handling Procedure (CHP) Guidance for academic years 2023-24, 2024-25 and 2025-26 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 254KB
Policy
Academic Regulations 2022-23 - Exemptions
Exemptions to Academic Regulations for the academic year 2022-23.
Academic policies
> Academic regulations - previous years
PDF 200KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26- Part 2 When to Use
The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2023-24, 2024-25 and 2025-26 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 269KB
Policy