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Catering Services Sustainable Food Policy
Policy covering the University's sustainable food practices.
Property and facilities
> Catering
Last reviewed 31 January 2025
Word 938KB
Policy
Certification of Student Learning Policy
This policy covers all certification of student engagement and achievement in learning activities for all credit bearing and non-credit bearing activities, including a formal award of the university (as outlined in the university regulations) or CPD/short courses.
Student lifecycle and journey
> Assessment and certification
Last reviewed 10 July 2025
PDF 177KB
Policy
Certification Policy 2026/27
University Certification Policy for 2026/27
Academic policies
> Academic regulations - current year
Last reviewed 7 May 2026
PDF 206KB
Policy
Code of Practice on Research Integrity
The Code of Practice on Research Integrity defines the research principles and practices to which all students and staff at the University are required to adhere. The Code underpins the University’s commitment to promoting high standards of ethical practice by all those undertaking research.
Research, innovation and enterprise
> Research
Last reviewed 8 June 2026
PDF 2MB
Policy
Complaints Handling Procedure 2018-19
The Complaints Handling Procedure (CHP) for academic year 2018-19 reflects the University’s commitment to valuing complaints. Our aim is to resolve issues of dissatisfaction as close to the initial point of contact as possible.
Academic policies
> Academic regulations - previous years
PDF 186KB
Policy
Complaints Handling Procedure 2019-20
The Complaints Handling Procedure (CHP) for academic year 2019-20 reflects the University’s commitment to valuing complaints. Our aim is to resolve issues of dissatisfaction as close to the initial point of contact as possible.
Academic policies
> Academic regulations - previous years
PDF 297KB
Policy
Complaints Handling Procedure 2020-21 - Guidance
The Complaints Handling Procedure (CHP) Guidance for academic year 2020-21 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.
Academic policies
> Academic regulations - previous years
Last reviewed 17 September 2024
PDF 430KB
Policy
Complaints Handling Procedure 2020-21 - Part 1 Introduction and Overview
The University�s Complaints Handling Procedure (CHP) - Part 1 Introduction and Overview for the academic year 2020-21 reflects our commitment to valuing complaints. It seeks to resolve dissatisfaction as close as possible to the point of service delivery.
Academic policies
> Academic regulations - previous years
PDF 196KB
Policy
Complaints Handling Procedure 2020-21 - Part 2 When to Use
The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic year 2020-21 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.
Academic policies
> Academic regulations - previous years
Last reviewed 17 September 2024
PDF 294KB
Policy
Complaints Handling Procedure 2020-21 - Part 3 Process
The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic year 2020-21 details the process for managing a complaint.
Academic policies
> Academic regulations - previous years
Last reviewed 17 September 2024
PDF 435KB
Policy