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Complaints Handling Procedure 2020-21 - Part 4 Governance

The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic year 2020-21 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.

Academic policies > Academic regulations - previous years

Last reviewed 17 September 2024

PDF 216KB

Policy

Complaints Handling Procedure 2020-21 - Unacceptable Actions Policy

The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic year 2020-21 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.

Academic policies > Academic regulations - previous years

Last reviewed 17 September 2024

PDF 136KB

Policy

Coursework Extensions Policy 2016-17

The Course Extension Policy provides a framework to module leaders, to ensure consistent application of coursework extensions is applied across the University for academic year 2016-17.

Academic policies > Academic regulations - previous years

Last reviewed 17 September 2024

PDF 62KB

Policy

Coursework Extensions Policy 2017-18

Academic policies > Academic regulations - previous years

Last reviewed 17 September 2024

PDF 65KB

Policy

Quality Framework supporting document - School annual report template

Template to record the outcome of the analysis undertaken by the Dean of School, or an appropriate individual nominated by them of the deliberate steps being taken across the school’s taught provision to prioritising enhancement activity. Relates to Quality Framework - Section 2a Annual review.

Academic policies > Quality framework

Word 91KB

Policy

Quality Framework supporting document - Example agenda for the preparatory meeting for Institution-Led Review (ILR)

This guide is intended to support the ILR preparatory meeting (held at least 12 months in advance of the ILR event), by prompting areas for discussion and capturing key discussion points. Relates to Quality Framework - Section 2b Institution-Led Review.

Academic policies > Quality framework

Word 78KB

Policy

Quality Framework - Section 2c Curriculum Enhancement Framework (Enhance)

The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 2c Curriculum Enhancement Framework (Enhance)

Academic policies > Quality framework

PDF 167KB

Policy

Quality Framework supporting document - Due Diligence Financial Risk Matrix

Template for financial due diligence where we are working with a new partner institution. Relates to Quality Framework - Section 4c Due diligence scrutiny and partner evaluation.

Academic policies > Quality framework

Excel 147KB

Policy