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Complaints Handling Procedure 2023-24 to 2025-26 - Guidance

The Complaints Handling Procedure (CHP) Guidance for academic years 2023-24, 2024-25 and 2025-26 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 254KB

Policy

University Court Main Agenda Headings 2026-03-23

Summary meeting agenda for University Court, the University's governing body.

University governance > University Court meetings

Last reviewed 18 March 2026

PDF 76KB

Information

Approved Academic Board Minutes 2025-11-21

Approved minutes of Academic Board, the University's academic governing body.

University governance > Academic Board meetings

Last reviewed 13 March 2026

PDF 172KB

Information

Unapproved Academic Board Minutes 2026-03-06

Unapproved minutes of Academic Board, the University's academic governing body.

University governance > Academic Board meetings

Last reviewed 13 March 2026

PDF 176KB

Information

Library Approach - AI Tools and Library Databases

This document outlines the Library's aim to support the University community by ensuring access to information and promoting its responsible use and to follow the University approach to AI.

Library and heritage collections > Library resources

Last reviewed 12 March 2026

PDF 202KB

Information

Student accommodation tenancy agreement

This document outlines the terms and conditions of a student tenancy agreement for living in the University's student accommodation

Student lifecycle and journey > Accommodation

Last reviewed 12 March 2026

PDF 221KB

Policy

Treasury Management Policy and Procedure

The University's Treasury Management Policy and Procedure states the objectives for treasury management activities and the processes to be used to manage activities to achieve these objectives.

Financial > Financial control and regulation

Last reviewed 5 March 2026

PDF 210KB

Policy