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Complaints Handling Procedure 2021-22 and 2022-23 - Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2021-22 and 2022-23 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - previous years
PDF 294KB
Policy

Complaints Handling Procedure 2021-22 and 2022-23 - Part 4 Governance

The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic years 2021-22 and 2022-23 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.

Academic policies > Academic regulations - previous years
PDF 216KB
Policy

Protection of Vulnerable Groups (PVG) Policy

The University is committed to providing a safe and protected environment for its staff and students at all times, and complying with the relevant legislation to ensure that where staff carry out ‘regulated work’ under the Protection of Vulnerable Groups (PVG) (Scotland) Act 2007 they are PVG scheme members.

Working here > Recruitment
Word 164KB
Policy

Complaints Handling Procedure 2020-21 - Unacceptable Actions Policy

The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic year 2020-21 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 136KB
Policy

Complaints Handling Procedure 2020-21 - Part 4 Governance

The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic year 2020-21 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 216KB
Policy

Complaints Handling Procedure 2020-21 - Part 3 Process

The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic year 2020-21 details the process for managing a complaint.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 435KB
Policy

Complaints Handling Procedure 2020-21 - Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic year 2020-21 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 294KB
Policy

Complaints Handling Procedure 2020-21 - Guidance

The Complaints Handling Procedure (CHP) Guidance for academic year 2020-21 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.

Academic policies > Academic regulations - previous years
Last reviewed 17 September 2024
PDF 430KB
Policy

Academic Regulations 2022-23 - Section D Research Degree Regulations

The Academic Regulations Section D Research Degree Regulations, provide specific regulations which apply to this type of award for the academic year 2022-23.

Academic policies > Academic regulations - previous years
Word 61KB
Policy

Academic Regulations 2021-22 - Section D Research Degree Regulations

The Academic Regulations Section D Research Degree Regulations, provide specific regulations which apply to this type of award for the academic year 2021-22.

Academic policies > Academic regulations - previous years
PDF 225KB
Policy