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Complaints Handling Procedure 2020-21 - Part 3 Process
The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic year 2020-21 details the process for managing a complaint.
Academic policies
> Academic regulations - previous years
Last reviewed 17 September 2024
PDF 435KB
Policy
Complaints Handling Procedure 2020-21 - Part 4 Governance
The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic year 2020-21 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.
Academic policies
> Academic regulations - previous years
Last reviewed 17 September 2024
PDF 216KB
Policy
Complaints Handling Procedure 2020-21 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic year 2020-21 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Academic policies
> Academic regulations - previous years
Last reviewed 17 September 2024
PDF 136KB
Policy
Early Career Academic (ECA) Development Programme - Onboarding Guide
This guide supports early career academics (ECAs) joining the University understand the expectations of their new role.
Working here
> My development
PDF 1MB
Procedure
Protection of Vulnerable Groups (PVG) Policy
The University is committed to providing a safe and protected environment for its staff and students at all times, and complying with the relevant legislation to ensure that where staff carry out ‘regulated work’ under the Protection of Vulnerable Groups (PVG) (Scotland) Act 2007 they are PVG scheme members.
Working here
> Recruitment
Word 164KB
Policy
ENroute Experiential Route to Fellowship Handbook - A guide to gaining Fellowship of Advance HE (UKPSF 2011)
ENroute Experiential Route to Fellowship (the Scheme) Handbook - A guide to gaining Fellowship of Advance HE focuses on one of the two routes to Fellowship at the University - the experiential route, commonly referred to as the Scheme. It offers guidance to participants, mentors and reviewers.
Learning and teaching
> Fellowship of Advance HE
PDF 2MB
Procedure
Research Misconduct Policy
The University is committed to the highest standards of research and all research should be carried out with integrity. The University has a Code of Practice for Research Integrity which sets out the general principles of conduct by which the University expects research to be carried out.
Research, innovation and enterprise
> Research
PDF 248KB
Policy
Quality Framework supporting document - Operational Guide to Franchising
This operational guidance document details the University's approach to establishing and maintaining delivery of programmes through a franchise arrangement. It must be read alongside the University’s Quality Framework (specifically section 4).
Academic policies
> Quality framework
PDF 275KB
Guidance
Complaints Handling Procedure 2021-22 and 2022-23 - Part 4 Governance
The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic years 2021-22 and 2022-23 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints we receive.
Academic policies
> Academic regulations - previous years
PDF 216KB
Policy
Complaints Handling Procedure 2021-22 and 2022-23 - Part 2 When to Use
The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2021-22 and 2022-23 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.
Academic policies
> Academic regulations - previous years
PDF 294KB
Policy