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Quality Framework supporting document - Operational Guide to Franchising
This operational guidance document details the University's approach to establishing and maintaining delivery of programmes through a franchise arrangement. It must be read alongside the University’s Quality Framework (specifically section 4).
Academic policies
> Quality framework
PDF 275KB
Guidance
Information Security Classification Scheme (ISCS)
The University's ISCS provides a framework for staff to consider risks in respect of different types of data held, used and transmitted within the University. It also provides guidance on the storage and transmittal of information based upon the level of risk.
University governance
> Records management
Last reviewed 10 January 2025
PDF 174KB
Guidance
Data Protection Rights - Subject Access Request (SAR) Guidance Notes
Provides information to data subjects about how the University processes access requests.
University governance
> Data protection
Last reviewed 30 January 2025
PDF 151KB
Guidance
Data Protection - Safe Disposal of Confidential Waste
Guidance for colleagues on how to safely dispose of confidential waste, which includes personal data and sensitive corporate information.
University governance
> Data protection
Last reviewed 31 March 2025
PDF 129KB
Guidance
Data Protection Rights - CCTV Guidance Notes
Guidance for Data Subjects making a subject access request for CCTV footage.
University governance
> Data protection
Last reviewed 31 January 2025
PDF 172KB
Guidance
Student Support Quick Guide - A student is considering a course transfer
Signposting for staff, to teams within, and services outside the University, for when students need support with issues they are facing.
Student lifecycle and journey
> Health and wellbeing
Last reviewed 23 October 2024
PDF 96KB
Guidance
Student Support Quick Guide - A student is considering leaving the University
Signposting for staff, to teams within, and services outside the University, for when students need support with issues they are facing.
Student lifecycle and journey
> Health and wellbeing
Last reviewed 23 October 2024
PDF 97KB
Guidance
Student Support Quick Guide - A student would like some support with homesickness
Signposting for staff, to teams within, and services outside the University, for when students need support with issues they are facing.
Student lifecycle and journey
> Health and wellbeing
Last reviewed 23 October 2024
PDF 98KB
Guidance
Student Support Quick Guide - A student is unexpectedly missing
Signposting for staff, to teams within, and services outside the University, for when students need support with issues they are facing.
Student lifecycle and journey
> Health and wellbeing
Last reviewed 23 October 2024
PDF 101KB
Guidance
Student Support Quick Guide - A student has a query related to faith, belief or religion
Signposting for staff, to teams within, and services outside the University, for when students need support with issues they are facing.
Student lifecycle and journey
> Health and wellbeing
Last reviewed 23 October 2024
PDF 101KB
Guidance