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Quality Framework supporting document - Panel roles and responsibilities for Institution-Led Review (ILR)
Roles and responsibilities of the panel undertaking an ILR. Relates to Quality Framework - Section 2b Institution-Led Review.
Academic policies
> Quality framework
Last reviewed 27 March 2025
Word 208KB
Policy
Quality Framework - Section 7 Recognition of prior learning
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 7 Recognition of prior learning.
Academic policies
> Quality framework
Last reviewed 27 March 2025
PDF 313KB
Policy
Quality Framework supporting document - Guide for students on participating in Institution-Led Review (ILR)
This guide is to be shared with students when their programme is about to go through ILR and we would like them to be involved. Relates to Quality Framework - Section 2b Institution-Led Review.
Academic policies
> Quality framework
Last reviewed 27 March 2025
Word 233KB
Policy
Quality Framework - Section 2a Annual monitoring
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 2a Annual monitoring.
Academic policies
> Quality framework
Last reviewed 27 March 2025
PDF 300KB
Policy
Quality Framework - Section 0b Appointing external academic peers
The Quality Framework is the definitive source of information on the University’s approach to academic quality assurance and enhancement. Section 0b Appointing external academic peers.
Academic policies
> Quality framework
Last reviewed 27 March 2025
PDF 176KB
Policy
Programme Approval Guidance for External Peers
This document supports external peers involved in programme approval processes.
Academic policies
> Quality framework
Last reviewed 30 March 2025
PDF 141KB
Guidance
Complaints Handling Procedure 2023-24 to 2025-26 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic years 2023-24, 2024-25 and 2025-26 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Academic policies
> Academic regulations - current year
Last reviewed 8 July 2025
PDF 175KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Part 4 Governance
The University's Complaints Handling Procedure (CHP) - Part 4 Governance for the academic years 2023-24, 2024-25 and 2025-26 details roles and responsibilities and ensures that there is an effective CHP, with a robust investigation process that demonstrates how we learn from the complaints received.
Academic policies
> Academic regulations - current year
Last reviewed 8 July 2025
PDF 202KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26 - Part 3 Process
The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2023-24, 2024-25 and 2025-26 details the process for managing a complaint.
Academic policies
> Academic regulations - current year
Last reviewed 8 July 2025
PDF 951KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26- Part 2 When to Use
The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2023-24, 2024-25 and 2025-26 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.
Academic policies
> Academic regulations - current year
Last reviewed 8 July 2025
PDF 466KB
Policy