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Complaints Handling Procedure 2020-21 - Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic year 2020-21 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - previous years

Last reviewed 17 September 2024

PDF 294KB

Policy

Complaints Handling Procedure 2021-22 and 2022-23 - Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2021-22 and 2022-23 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - previous years

PDF 294KB

Policy

Complaints Handling Procedure 2023-24 to 2025-26- Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2023-24, 2024-25 and 2025-26 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - current year

Last reviewed 26 March 2026

PDF 269KB

Policy

University Court Approved Minutes 2019-03-25

Approved minutes of University Court, the University's governing body.

University governance > University Court meetings

PDF 452KB

Information

Approved Academic Board Minutes 2017-03-10

Approved minutes of Academic Board, the University's academic governing body.

University governance > Academic Board meetings

PDF 306KB

Information

Complaints Handling Procedure 2021-22 and 2022-23 - Part 3 Process

The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2021-22 and 2022-23 details the process for managing a complaint.

Academic policies > Academic regulations - previous years

PDF 435KB

Policy