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Complaints Handling Procedure 2021-22 and 2022-23 - Part 3 Process

The University's Complaints Handling Procedure (CHP) - Part 3 Process for the academic years 2021-22 and 2022-23 details the process for managing a complaint.

Academic policies > Academic regulations - previous years
PDF 435KB
Policy

Complaints Handling Procedure 2020-21 - Part 1 Introduction and Overview

The University�s Complaints Handling Procedure (CHP) - Part 1 Introduction and Overview for the academic year 2020-21 reflects our commitment to valuing complaints. It seeks to resolve dissatisfaction as close as possible to the point of service delivery.

Academic policies > Academic regulations - previous years
PDF 196KB
Policy

Complaints Handling Procedure 2021-22 and 2022-23 - Guidance

The Complaints Handling Procedure (CHP) Guidance for academic years 2021-22 and 2022-23 describes the University's complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.

Academic policies > Academic regulations - previous years
PDF 430KB
Policy

Complaints Handling Procedure 2021-22 and 2022-23 - Part 2 When to Use

The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2021-22 and 2022-23 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.

Academic policies > Academic regulations - previous years
PDF 294KB
Policy

REF2021 Code of Practice

The University is required to ensure that Research Excellence Framework (REF) procedures do not discriminate unlawfully against, or otherwise have the effect of harassing or victimising individuals from protected characteristics. This is Edinburgh Napier�s REF 2021 Code of Practice.

Research, innovation and enterprise > Research
PDF 6MB
Policy

Bring your own device policy

This policy is intended to address the use in the workplace by staff and students of non-University owned electronic devices such as smart phones, tablets and other such devices to access and store University information, as well as their own.

Information technology > Devices and IT equipment
PDF 170KB
Policy

Complaints Handling Procedure 2021-22 and 2022-23 - Part 1 Introduction and Overview

The University�s Complaints Handling Procedure (CHP) - Part 1 Introduction and Overview for the academic years 2021-22 and 2022-23 reflects our commitment to valuing complaints. It seeks to resolve dissatisfaction as close as possible to the point of service delivery.

Academic policies > Academic regulations - previous years
PDF 196KB
Policy

Academic Regulations 2020-21 - Section F Regulations for Occupational Therapy, Physiotherapy, and Social Work Programmes

These regulations provide programme-specific regulations for Health and Care Professions Council (HCPC) pre-registration approved programmes of study in Occupational Therapy and Physiotherapy and Scottish Social Services Council (SSSC) approved programme(s) in social work for the academic year 2020-21.

Academic policies > Academic regulations - previous years
PDF 403KB
Policy

Election Regulations

These regulations make provision for the appointment by election to positions on the University Court and the University Academic Board.

University governance > University Court
Last reviewed 10 March 2023
PDF 128KB
Policy

Policy on the use of Captured Content

A policy outlining the approach, rights and responsibilities for the University, staff, and students around our commitment to ensuring suitable captured content in lectures and teaching is made available to students.

Student lifecycle and journey > Health and wellbeing
Last reviewed 31 August 2023
Word 56KB
Policy