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Complaints Handling Procedure 2023-24 to 2025-26 - Unacceptable Actions Policy
The University's Complaints Handling Procedure (CHP) - Unacceptable Actions Policy for the academic years 2023-24, 2024-25 and 2025-26 explains how we will approach situations when the behaviour of individuals using our CHP is unacceptable because it involves abuse of our staff or our processes.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 175KB
Policy
Complaints Handling Procedure 2023-24 to 2025-26- Part 2 When to Use
The University's Complaints Handling Procedure (CHP) - Part 2 When to Use for the academic years 2023-24, 2024-25 and 2025-26 details what a complaint is and that anyone who receives, requests, or is affected by our services can make a complaint.
Academic policies
> Academic regulations - current year
Last reviewed 26 March 2026
PDF 269KB
Policy
Concordat Action Plan 2010-2012
The Concordat to Support the Career Development of Researchers Action Plan 2010-12 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 253KB
Plan
Concordat Action Plan 2012-2014
The Concordat to Support the Career Development of Researchers Action Plan 2012-14 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 355KB
Plan
Concordat Action Plan 2014-2016
The Concordat to Support the Career Development of Researchers Action Plan 2014-16 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 249KB
Plan
Concordat Action Plan 2016-2018
The Concordat to Support the Career Development of Researchers Action Plan 2016-18 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 313KB
Plan
Concordat Action Plan 2019-2020
The Concordat to Support the Career Development of Researchers Action Plan 2019-20 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 404KB
Plan
Concordat Action Plan 2021-2022
The Concordat to Support the Career Development of Researchers Action Plan 2021-22 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 289KB
Plan
Concordat Action Plan 2023-2026
The Concordat to Support the Career Development of Researchers Action Plan 2023-26 sets out the expectations and responsibilities of researchers, their managers, employers and funders.
Research, innovation and enterprise
> Research
PDF 143KB
Plan
Concordat Gap Analysis
The University's Concordat to Support the Career Development of Researchers – ‘Gap Analysis’ informed the basis of the Concordat Action Plan 2010-12.
Research, innovation and enterprise
> Research
PDF 153KB
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